Shipping Policy

Last Updated: June 12th 2026

Shipping Information

Thank you for shopping with Fitvora Wellness. We work with trusted fulfillment partners to deliver products directly to our customers worldwide.

By placing an order, you agree to the shipping terms outlined below.

Processing Time

All orders are processed within 1–5 business days (Monday–Friday).

Processing includes:

• Order verification
• Quality checks
• Packaging
• Transfer to our fulfillment partners

You will receive a shipping confirmation email once your order has been dispatched.

Please note that processing times may be longer during holidays, promotional events, or periods of unusually high demand.

Delivery Time

Estimated delivery times after shipment:

Delivery estimates are not guaranteed and may vary depending on:

• Carrier delays
• Customs processing
• Weather conditions
• Local delivery networks
• Peak shipping seasons

Shipping Rates

Shipping charges are calculated and displayed during checkout.

Free shipping promotions, when offered, will be clearly stated on our website.

Tracking Your Order

Once your order ships, you will receive an email containing tracking information.

Tracking updates may take 2–5 business days to appear after shipment.

If you have not received tracking information within 7 business days of placing your order, please contact us at brookepetersen831@gmail.com

Split Shipments

Because products may be sourced from multiple warehouses, items purchased in the same order may arrive separately.

You may receive multiple tracking numbers for a single order.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price or shipping fee.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

• We may be unable to modify the order once processing begins.
• Additional shipping fees may apply for reshipment.
• We are not responsible for orders delivered to incorrectly entered addresses.

Lost, Delayed, or Stolen Packages

If your package is significantly delayed or appears lost, please contact us within 30 days of the estimated delivery date.

If tracking shows that a package was delivered to the address provided at checkout, we are not responsible for stolen packages. We recommend contacting the shipping carrier or local authorities for assistance.

Damaged or Defective Products

If your item arrives damaged or defective, please contact us within 7 days of delivery.

Include:

• Your order number
• A description of the issue
• Clear photos showing the damage or defect

We will review your claim and provide a replacement or other appropriate resolution.

Contact Information

Customer Support: brookepetersen831@gmail.com

Business Hours:
Monday–Friday
9:00 AM – 5:00 PM [Time Zone]

We aim to respond to all inquiries within 1–2 business days.